Our Spotlight on Flex showcases professionals from member organizations who exemplify personal and professional success while working a flexible schedule. Their stories illustrate the long-term benefits that flexible schedules offer to both individuals and organizations.

2019 Spotlights

For August 2019, we are pleased to share insights from Stephanie Smithey, Shareholder, Ogletree, Deakins, Nash, Smoak & Stewart (Indianapolis, IN)

Diversity & Flexibility Alliance: How have you made flexibility a priority and a success with your career? How has the firm supported this?

Stephanie Smithey: While I was in law school, I worked as a legal assistant for Amoco Corp (which is now BP) doing legal research; I’d work whatever hours I could schedule around my classes. The large corporate legal department exposed me to many different areas of the law, including ERISA work (my practice specialty for the past 28 years). After I graduated, I moved back home to Indianapolis and started working at a law firm as a full-time associate. There weren’t many part-time or flex lawyers at the time, but a few years later when my daughter turned two, I knew I needed to make a change. I went to dinner with my supervising partners, and we designed a plan that would provide me the balance I was looking for. The technology for remote work was not in place yet in 1996, but we agreed I would come into the office four days a week from 9 am – 4:30 pm. All this to say that I started working flex early on in my career, and I stayed on this schedule until I lateraled to Ogletree Deakins as Of Counsel in 2007.

Coming to Ogletree as a lateral, reduced hours attorney could not have been easier. The firm’s CEO at the time, Kim Ebert, knew I was already working reduced hours, and he put the option on the table. He made it clear that reduced hours would not hinder my path to partnership and that flex was part of the firm’s culture. There were several flex Shareholders at the firm already, and I was very comfortable with my choice to start at Ogletree.

As my children grew older, I gradually ramped up my hours, and I was elected Shareholder in 2011 while working reduced hours. I later resumed full-time work, and in 2016, I was elected to be an equity Shareholder. I recently became Chair of Ogletree’s Employee Benefits & Executive Compensation Practice Group.

Like most attorneys, I use holistic flex options like telecommuting as needed. Sometimes I’m in the office five days. Other times I’m in the office for two or three days, depending on my travel schedule and personal and work commitments outside the office. Even though I work full-time, several of my colleagues work flexibly to better manage their work-life demands. I understand that experience and support them 100 percent.

I joke that I had the longest path to partnership in history because of the choices I made, but I’m grateful I had those options and don’t regret making them. In the late 90s, we didn’t have email or smart phones, so the hardest thing to give up was accessibility while working reduced hours. I always worried I would miss an opportunity if a partner walked by my office with a new project, and I wasn’t there. Or would I miss the next meeting with the client? Now technology alleviates those concerns. Someone may be out of the office, but they’re always accessible. Today’s technology allows for more successful flex arrangements.

Ogletree made sure I was positioned to succeed. My colleagues introduced me to their clients and included me on important client development opportunities. I was always part of the team. When you offer people flexibility, it’s important to look at the person’s experience and expertise, and hold them in the same regard/position no matter what their billable hour requirements are. It is important to evaluate and value the quality of their time worked, not just the quantity of time worked. There’s always going to be a project where you have to say “no” because of other commitments – it’s a judgement call. It’s important to be in a place where you can say “no” because you shouldn’t have to fear losing the opportunity the second time around. You build trust between you, the firm, your colleagues, and your clients when you learn to be honest rather than saying “yes” and then not being able to meet expectations. I try to remember this philosophy and apply it in my role today by always asking my team whether they have time to take something on. We want to set people up to succeed – not to fail.

DFA: How has working flexibly made your career more sustainable and contributed to your overall internal and external development? How have clients supported your flex journey?

SS: On a community level, when my daughter was in elementary school, I left the office at 2 pm twice a month to be a co-leader of her Girl Scout troop. That started when she was in first grade and continued for several years. My flex schedule allowed me to take part in this activity and develop a real love for the organization. Currently, I’m on the Board of Directors for the Girls Scouts of Central Indiana and serve as the Vice Chair. A few years ago, I traveled with a troop of high school girls to Europe, went hiking in the Swiss Alps, and I’ve had some of the most amazing experiences through the organization. Without flex, I would not have been able to be nearly as involved in my daughter’s Girl Scout troop or the organization as a whole. In this way, my flexible work schedule gave me the opportunity to be more connected to my community.

On a personal level, flex helped me when my mother was in kidney failure. She had to go to dialysis three times a week, and my siblings and I split caregiver responsibilities. My schedule allowed me to leave early to take her to her medical appointments and pick her up from dialysis. We all have temporary family obligations that go beyond childcare, and it was a blessing to have that time with my mom. You always want to be able to spend time with your family while you still can.

On a professional level, I recall how a flexible work schedule helped me manage work for my first large, Fortune 100 client. I worked closely with their in-house ERISA counsel, and we had weekly, if not daily, phone calls. My client was going through a period of rapid divestitures and corporate restructuring, and our calls would happen during all hours of the day, weekends, and sometimes well into the evening.   I was still working reduced hours at the time.   I balanced my day to be available for the calls regardless of when they occurred. When this hectic period was over, I asked the client for a reference that included their experiences with me working as a reduced hours attorney. The client confessed that she had no idea I worked reduced hours. That speaks volumes to not only how technology has made flex easier, but also to how flexibility is seamless – done right, an attorney can work reduced hours without diminishing client service or the quality of their work.

DFA: Looking back, what would you tell your first year associate self?

SS: It was very much a “figure things out as I went along” type of thing. Now that I’ve reached this stage of my career, I’m grateful that I didn’t walk away from my law practice to find balance. Now, even as an empty nester, some days it’s hard to find the right balance, but I really enjoy my practice. I enjoy working with my clients and colleagues to solve problems, and I enjoy the feeling of accomplishment that comes with a job well done.

I would tell my first-year self to be patient and give myself time to learn the practice of law; stop expecting perfection from day one. You really have to learn how to practice law, and that takes time for everyone. In my area, the law is constantly developing, and I’m always learning. To me, that’s the best part of this job!

Starting in January 2020, I’ll be teaching an employee benefits class at Indiana University McKinney School of Law in Indianapolis. I anticipate incorporating flex back into my schedule to leave early in the afternoons once a week on the days I teach. I want to expose the next generation of law students to this area of law and let them know there are great career opportunities out there for them.

DFA: What do you do to recharge? How do you pay it forward?

SS: In the summer time I love to be outdoors – hiking, swimming, spending time at the lake, and being in the water. But I also have my Netflix addiction! I also love to cook, collect cookbooks, travel, and spend time with my kids.

I believe in paying it forward, no matter how informal it may seem. I try to maintain a team approach – we all have different jobs to do, but we also work better together. Whether you’re an attorney, paralegal, or administrative assistant, we all have things that are important to us, and we should all be able to use flex in the ways we need it. I strive to create and foster a culture that encourages people to ask for help if they need it. If I see someone struggling to meet their obligations, I try to work with them to come up with solutions to help them find the balance they need. I’ve worked with attorneys who are on part-time, full-time, hourly, reduced hours, and even project-based schedules. I may be working with someone in the next office or someone across the country – there’s no need to be physically in the office at all times to get the job done and done well! When you realize and accept that, people can structure their practice as needed and be extremely successful. I encourage attorneys not give up, but to take control over their careers in the ways they want to move forward.

We are so excited to have an amazing line-up of prominent leaders and trailblazers speaking at our 2019 Annual Conference Inspire. Innovate. Ignite! on Thursday, November 7 in Washington, DC.  We will be introducing these dynamic and engaging speakers during the next couple of months here on our blog. We asked our speakers to answer a few questions about themselves, their approach to their career, and their lives.

This week’s “Getting To Know Our Conference Speakers” post highlights The Honorable Tonya Parker, a trailblazing Judge from the 116th District Court in Dallas County. Judge Parker’s incredibly insightful presentation about Labels is part of our brand new “Meet The Influencers” program at the conference. You don’t want to miss it!

 

Diversity & Flexibility Alliance: What was the most meaningful piece of leadership advice you have received?

Judge Tonya Parker: Leadership is about responsibility, not power.  Power is only about ego.

DFA: Who has had the most influence on your career?

JTP: Ron White, the managing partner of White & Wiggins, LLP n/k/a White, Wiggins, & Barnes, LLP.  Ron taught me that hard work can atone for what one lacks in skill and even intellect. 

DFA: How do you recharge? 

JTP: Exercise and creative writing.

DFA: Where and when are you most content?

JTP: Saturday mornings eating cereal with my son.

DFA: What do you know now that you wish you knew then?

JTP: While it is true that no one is lesser than I am; it is also true that no one is greater.

DFA: How do you pay it forward?

JTP: By using the influence I have within my family/friend circle to advance righteous causes, noble ideas, and people who are kind and hard-working.   

DFA: What can we be doing to create more inclusive organizations?

JTP: Commit ourselves to taking an act each day that reflects the values of being anti-racist, anti-sexist, and anti-phobic.  

DFA: What book is on your nightstand?

JTP: “I Am Not Here To Give a Speech” by Gabriel García Márquez

 

Don’t miss hearing insights from Judge Parker and our other inspirational Influencers! 

Register for our conference TODAY. 

Early bird registration will continue until September 13.

We are so excited to have an amazing line-up of prominent leaders and trailblazers speaking at our 2019 Annual Conference Inspire. Innovate. Ignite! on Thursday, November 7 in Washington, DC.  We will be introducing these dynamic and engaging speakers during the next couple of months here on our blog. We asked our speakers to answer a few questions about themselves, their approach to their career, and their lives.

This week’s “Getting To Know Our Conference Speakers” post highlights Sarah Chapman, PhD, Director within Deloitte’s Sustainability & Social Impact Advisory Practice & National Lead, Corporate Responsibility & Sustainability for Deloitte Canada and Chile

 

 

Diversity & Flexibility Alliance: What was the most meaningful piece of leadership advice you have received?

Sarah Chapman: The best advice I ever received is the “Four Agreements of Life”

  1. Be impeccable with your word
  2. Don’t take anything personally
  3. Make no assumptions
  4. Always do your best

DFA: How do you recharge?

SC: My husband and I work out together every morning at 4:30am – it’s cherished time together and allows us to start the day on an energized note.

DFA: Where and when are you most content?

SC: With my family and out on the water, in a forest, or on a mountain!

DFA: What book is on your nightstand?

SC: Radical Candor by Kim Scott

Register for our conference today to hear expert insight from Sarah and other inspiring leaders developing innovative diversity and flexibility solutions and igniting change in their organizations

Early bird registration will continue until September 13.

The Alliance’s Action Steps are designed to assist organizations with implementing practical strategies and policies related to diversity and flexibility. Members can access full versions of all of the Alliance’s Action Steps in the Member Resource Center. For July 2019, we are pleased to share this Guest Action Step by Contributing Author Lily Zheng.

Lily Zheng is a diversity, equity, and inclusion consultant and executive coach working to create innovative and inclusive workplaces. You can hear more insights from Lily’s book, Gender Ambiguity in the Workforce: Transgender and Gender-Diverse Discrimination, in her presentation at the Alliance’s Annual Conference on November 7, 2019.

Despite the increased visibility of transgender, non-binary, and other gender-expansive communities in media and popular culture, workplaces struggle with creating meaningful inclusion. Thirty percent of trans employees report experiencing workplace discrimination in the form of harassment, mistreatment, denial of opportunities, and even physical and sexual violence. Organizations committed to ending discrimination and creating inclusion must take a multi-pronged approach that creates sustainable, structural change.

Enlist Managers. Companies are only as inclusive as their middle managers, and an inclusive manager can be a powerful champion against discrimination. Because managers establish team culture, model inclusion (or exclusion) by example, and strengthen (or weaken) employee trust in the organization, their presence is the strongest determinant of trans employees’ experiences in the workplace.

To learn more about creating an inclusive culture and becoming a member of the Diversity & Flexibility Alliance, contact Angela Whitehead Quigley at angela@dfalliance.com.  Members can access the complete Action Step in the Member Resource Center

Our Spotlight on Flex showcases professionals from member organizations who exemplify personal and professional success while working a flexible schedule. Their stories illustrate the long-term benefits that flexible schedules offer to both individuals and organizations.

2019 Spotlights

For July 2019, we are pleased to share insights from Sharon Newlon, Member and Environmental, Energy & Sustainability Practice Group Co-Chair, Dickinson Wright (Detroit, MI)

Diversity & Flexibility Alliance: How have you made flexibility a priority and a success with your career? How has the firm supported this?

Sharon Newlon: I had always looked for a career that could meld my interest in math, science, and the law. By the time I was in law school, I knew I wanted to focus on environmental law since this mixed all my interests into one area. I was introduced to Dickinson Wright when I was hired after my first year of law school as a research associate for a bankruptcy attorney here who was writing a book for Matthew Bender. Dickinson didn’t hire first year interns for its summer program at the time, but I was introduced to the head of their environmental practice and invited back for my second year summer in 1987. I expressed my interest in environmental law and was assigned great projects in that area – and I’ve been with the firm ever since!

I’ve had different career opportunities over the years, but I was, and am, really happy at the firm and with the environmental group. When my son was born in 1998, flex/reduced hours were already in place for associates, but not members. Dickinson saw how well flex was working at the associate level, and they expanded the reduced hours policy to income members while I was on maternity leave. I came back from leave, at full time for a month, but found it was hard to manage expectations both as a new parent at home and at work. With the new reduced hours policy for members in place, I switched to a 75% reduced hours schedule.

I started by working 3-1/2 days per week at the office, while our son was in part-time daycare. Flexibility was a key consideration, and after receiving recommendations for day care programs, we selected one that could keep our son for a full day, if needed. Fortunately, we were able to limit that to a handful of times. Once my son entered elementary school, I would come into the office every day during the academic year, but I would leave by noon two days a week. Once my son was in high school, I kept the same reduced hours but was able to take on more work and be out of the office for one day. I feel like my flex schedule and the firm’s flex initiatives have adapted together as my son has gotten older (now he’s in college).

Dickinson doesn’t currently have a program for reduced hours for equity members. However, they do have a consulting member tier with a negotiable billable hour requirement and some profit sharing abilities. As it was originally established to help transition equity members moving into retirement, only equity members could progress to this tier. When I was coming up the ranks, a female associate told me, “People are watching you and want to see how you’re going to address this issue.” I was an income member at the time, and hearing this made me realize I could do something that would pay it forward for younger members and associates at the firm. I asked our CEO if I could change my status to a consulting member; I highlighted how allowing income members to also progress to the consulting tier was a win/win for the firm. If I did better, then so did Dickinson. I, and others, would be incentivized to stay and excel. After some further campaigning, the governing board changed the partnership agreement, and now income and equity members have an opportunity to move to consulting member status.

As a consulting member, I still keep a reduced hours schedule but with profit sharing when I exceed my base numbers.   The biggest win, from my perspective, is it sends a signal to people working their way up that there are options. You are not lock-stepped into only income or equity status. This whole process showed me I’m more control of my career than I thought. And it’s showing others how to take ownership of their careers while providing value to clients and the firm.

DFA: How has working flexibly made your career more sustainable and contributed to your overall internal and external development? How have clients supported your flex journey?

SN: Some clients know about my schedule, and those that do are very supportive of it. They appreciate knowing when I’m off so they can respect my hours; I’m responsive to their needs, and they respect that.

If you think you’re going to be able split your time as 50% mom and 50% attorney, it’s not going to work. There are going to be days when you feel like you’re the worst attorney and mom, and there are going to be days when feel like you’re the best attorney and mom in the world! My flex success has been my ability to focus on work priorities and still eat dinner with my family every night. If I get behind in hours, I have room in my schedule to make up for them later.

I was overwhelmed as a new parent when I returned to work, and I don’t know if I would have been able to sustain a full time practice as well as happy, healthy family life without flex. Flex and reduced hours made it possible to stay and flourish. Dickinson has been extremely supportive of the policies in place and of my needs over the years. Two years ago my husband had an extended illness that required constant care during his recovery. I worked remotely for six weeks to be with him, and the firm immediately set up the technology I needed in my home office to make work operations seamless.

My reduced hours schedule also allows me to focus on internal development and firm citizenship. I was on the associate’s committee for three years, and I am co-chair of Dickinson’s environmental practice group. I’ve been able to fully commit to those responsibilities on top of my external business development. When you have flexibility, you have time to focus on many things – I can take a day to network with other women in environmental science, to actively participate in professional organizations, and still perform at work. It’s so important to build time for these development opportunities into your schedule – flex allows for that to happen.

DFA: Looking back, what would you tell your first year associate self?

SN: In addition to developing a good understanding of the business of our work, I would make sure I understood there are options, and taking ownership of my career means exploring and expanding those options. I don’t know how hard I would’ve pushed for consulting member status had I not been reminded that others were watching how I would navigate my career trajectory. I was empowered and nervous at the same time, but I did it to create a sustainable career for me and others at the firm. I had shoulders to stand on as I was making my way, and I believe you should do things that can make it better for others behind you too.

DFA: What do you do to recharge? How do you pay it forward?

SN: I’ve been singing longer than I’ve been practicing law, and when I’m singing, I’m in my happy place – in fact, I met my husband because of it! I sing at our church where my husband is the Minister of Music. We take family vacations, and with my reduced hours, I can plan accordingly. Just like you need to build in time for business development, you need to build in time to relax.

I informally mentor younger associates about how I “make it work” with flex, and I openly participate in firm initiatives and panels to highlight our flex policies. I present every year at a program for high school girls showcasing careers in math and science sponsored by the Cranbrook Institute of Science and the American Association of University Women. I serve on the alumni board of the College of Engineering and Science at my undergraduate alma mater, University of Detroit Mercy, and I support students from my law school, Notre Dame, by participating in mock interviews. I look forward to seeing how these future leaders will adapt to and with the workplace.

 

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The Alliance’s Action Steps are designed to assist organizations with implementing practical strategies and policies related to diversity and flexibility. Members can access full versions of all of the Alliance’s Action Steps in the Member Resource Center.

While telecommuting has taken place on an informal and ad hoc basis for years, more organizations are implementing formal, written remote work policies. According to our 2017 Law Firm Benchmarking Survey, 61% of respondents indicated that their formal flexible work policies for attorneys included telecommuting. Remote work is an important job feature for many employees, and a formal telecommuting policy is an effective way to set parameters and expectations around working outside of the office.

However, organizations still struggle with gaining traction with their telecommuting policies. Common issues include: How do we make sure employees know about it? How do we increase usage rates? How do we make sure employees are teleworking in accordance with the firm’s policy? Here are some ways to overcome these issues and gain momentum with your telecommuting policy.

To learn more about effectively communicating about your organization’s telecommuting policy and becoming a member of the Diversity & Flexibility Alliance, contact Eliza Musallam, Director of Membership. Members can access the complete Action Step in the Member Resource Center

The Alliance’s Action Steps are designed to assist organizations with implementing practical strategies and policies related to diversity and flexibility. Members can access full versions of all of the Alliance’s Action Steps in the Member Resource Center.

Organizations are expanding parental leave policies and offering additional resources for new parents. A common challenge, however, is the utilization of the expanded policies. Similarly, employees and new hires often comment about their lack of knowledge of the parental leave policies and resources available to them. Even though more organizations are starting to pay closer attention to their parental leave policies, it’s equally important how they are communicated and publicized. By using our multi-step “EMAIL” communication strategy, you can increase recruiting and retention by highlighting your parental leave policies and resources.

EDUCATE YOUR LEADERS: Leaders at the organizational, office, and practice group levels should be familiar and aware of parental leave policies; this can be done through new leader training and orientation. Enlist champions among your leaders who will host office/organizational meetings that specifically communicate parental leave policies to employees. Not only does this help with communication efforts, it also increases utilization and reduces bias.

To learn more about effectively communicating about your organization’s leave policies and becoming a member of the Diversity & Flexibility Alliance, contact Eliza Musallam, Director of Membership. Members can access the complete Action Step in the Member Resource Center