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The Alliance’s Action Steps are designed to assist organizations with implementing practical strategies and policies related to diversity and flexibility. Members can access full versions of all of the Alliance’s Action Steps in the Member Resource Center. For July 2019, we are pleased to share this Guest Action Step by Contributing Author Lily Zheng.

Lily Zheng is a diversity, equity, and inclusion consultant and executive coach working to create innovative and inclusive workplaces. You can hear more insights from Lily’s book, Gender Ambiguity in the Workforce: Transgender and Gender-Diverse Discrimination, in her presentation at the Alliance’s Annual Conference on November 7, 2019.

Despite the increased visibility of transgender, non-binary, and other gender-expansive communities in media and popular culture, workplaces struggle with creating meaningful inclusion. Thirty percent of trans employees report experiencing workplace discrimination in the form of harassment, mistreatment, denial of opportunities, and even physical and sexual violence. Organizations committed to ending discrimination and creating inclusion must take a multi-pronged approach that creates sustainable, structural change.

Enlist Managers. Companies are only as inclusive as their middle managers, and an inclusive manager can be a powerful champion against discrimination. Because managers establish team culture, model inclusion (or exclusion) by example, and strengthen (or weaken) employee trust in the organization, their presence is the strongest determinant of trans employees’ experiences in the workplace.

To learn more about creating an inclusive culture and becoming a member of the Diversity & Flexibility Alliance, contact Eliza Musallam, Director of Membership. Members can access the complete Action Step in the Member Resource Center