Do you have the right mindset to be successful working flex? Have you taken stock of your professional and personal successes? Do you know how to train your brain for positive results? These and many other questions were answered last Thursday in the first session of the Diversity & Flexibility Alliance’s Flex Success® Institute We want to congratulate those flex professionals who have already set off down this life-changing road by committing to spending a total of six hours with the Institute this summer. The Institute is a five-session virtual professional development program, plus a one-hour individual coaching session, that is guaranteed to transform your approach to working flexibly.

Last week’s participants also learned how to harness the power of goal setting to achieve their vision. They uncovered their biggest confidence killers and discovered how to persevere in the face of failure. They identified their own unique key to empowerment and ways to increase their productivity. They learned about the importance of rituals and risk-taking and how self-care and authenticity are essential. In just one hour these participants already have a step up on building their self-esteem, their career success and finding true happiness in their personal and professional lives.

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The Spotlight on Flex showcases professionals from member organizations who exemplify personal and professional success while working a flexible schedule. Their stories illustrate the long-term benefits that flexible schedules offer to both individuals and organizations.

This month, we are pleased to share insights from Nerissa Coyle McGinn, Chief Diversity Partner, in the Chicago, IL Office of Loeb & Loeb.

Nerissa Coyle McGinnDiversity & Flexibility Alliance: How have you made flexibility a priority and a success through your career?

Nerissa Coyle McGinn:  When I was a sixth year associate, four partners left my law firm and started Loeb & Loeb’s Chicago office. They brought me with them as the only associate. At the time, I was in my early 30’s, married, and I knew I wanted to start a family very soon. The partners also knew this, and I asked for immediate vesting with my benefits to be eligible for Loeb’s maternity leave (now our parental leave policy).

Looking back, it’s amazing how supportive the firm has always been. Even from my first request regarding the vesting of my child care benefits, the partners who brought me to Loeb negotiated on my behalf, and the firm agreed to my vesting request. They worked with me to create a reduced hours schedule even before the firm had a reduced hours policy. I had my first child just after my one year anniversary with Loeb & Loeb in 2005. I returned from that leave at a 60 percent, reduced hours schedule, and I’ve been on this schedule ever since. Over the years, how my 60 percent looks has changed as my family’s needs and the firm’s expectations of me have changed. At first, I was in the office Monday, Tuesday, and Thursday. I wanted to have two back-to-back days in the office for more consistency rather than work every other day and feel like I was always playing “catch up.” As my kids got older, I started coming into the office every day but working shorter hours. I made partner five years ago, and because I work shorter days, I’m also able to telecommute part of the workday. This arrangement has worked for as long as it has because the firm is flexible with me, and I’m flexible with the firm.

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The Alliance’s Action Steps are designed to assist organizations with implementing practical strategies and policies related to diversity and flexibility.  Members can access full versions of all of the Alliance’s Action Steps in the Member Resource Center

TAKING THE PULSE OF YOUR WORKFORCE

Before launching any initiative to promote or improve diversity or flexibility within an organization, it’s important to ensure you’re solving for the right problem. That is, rather than rushing to apply the latest industry best practice, the initiative should be tailored to address the particular needs of your organization with input from those who will be impacted. In addition to tracking a variety of workforce metrics, the Alliance recommends seeking that input in a systematic and meaningful way by engaging in one or more of the following three information gathering processes.

Surveys: Conducting engagement or climate surveys can provide a rich set of data points to understand the perception of a variety of diversity, flexibility, and/or other cultural issues within an organization, including what’s going well. These surveys typically take the form of an online questionnaire featuring a series of multiple choice questions for quantitative analysis, as well as a few open-ended questions to allow participants to comment about a specific topic or a range of topics covered by the survey. When developing the questionnaire, the organization should limit inquiry to areas it is prepared to address. Surveying without follow-up action can contribute to low participation in future surveys and even increased frustration among employees due to skepticism about the organization’s commitment to addressing the issues about which it asks…

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If you missed last week’s Signature Seminar Series webinar with Lauren Stiller Rikleen, you really missed out on some invaluable advice for finding joy and satisfaction in your career. President of the Rikleen Institute for Strategic Leadership & Visiting Scholar at the Boston College Center for Work & Family, Lauren has spent years researching trends in the legal industry and speaking with leaders of law firms and legal departments. Her book, Ladder Down: Success Strategies for Lawyers from Women Who Will Be Hiring, Reviewing and Promoting You, provides hands-on tips for transforming your career from one that feels overwhelming to one that is truly fulfilling and invigorating.

In a nutshell, these are our notes on Lauren’s ten tips for professionals looking to find more meaning in their careers. However, we highly recommend that you pick up a copy of Ladder Down to fully understand her insights and the advice that she collected from women in leadership around the world.

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When implementing a flexible work initiative, it’s important to remember that everyone in the organization has a role in its success. Whether working a flexible schedule or not, everyone must understand the importance of the policy and fulfill his or her role in supporting it. Flex education tailored to the myriad professionals with differing perspectives throughout the organization is key to the success of the flex policy.

At the Diversity & Flexibility Alliance, we advise organizations to offer three different types of flexibility education customized for three different audiences within your organization:

Flex Professionals must understand their role and responsibilities. Educational components for flex professionals must encompass the importance of understanding exactly what is expected of the individual in the flex agreement. The flex professionals should be trained in the following skills:

    1. Articulating exactly what they hope to achieve through the flex schedule and what they intend to accomplish in their career development;
    2. Demonstrating commitment to their schedules and careers;
    3. Exploring realistic approaches to communications and face-time expectations;
    4. Providing workable solutions to devoting time to important aspects of career development including business development and organizational citizenship;
    5. Maintaining visibility even when physically out of the office;
    6. Leveraging technology;
    7. Handling bias.

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This article, by Manar Morales, President & CEO of the Diversity & Flexibility Alliance, was published in the June 2017 issue of the NALP Bulletin.  We very much appreciated the opportunity to provide this guest article and we are reprinting it here on our blog with permission from NALP.

 

Recruiting the top talent from law schools used to be relatively straightforward. Large law firms enticed students with glossy brochures, “swag bags” of gifts, and six-figure starting salaries. The top payers got the top recruits. In 2017, the equation is not so simple. It’s clear that the new generation of law school graduates is looking for more than a big paycheck. In fact, recent surveys show that compensation isn’t at the top of the list of what they’re looking for in potential employers.

Today’s law school graduates want a firm that shares their generation’s unique values. Millennials want a firm culture that supports corporate social responsibility and pro bono work, teamwork, professional development, mentorship, and, in particular, flexible work options. Even if they don’t need flex right after graduation, they view open communication on flex as a sign that the firm has a culture that supports a work-life balance.

Millennials are the largest and most diverse generation in the workforce today. Because of the relatively small size of their predecessor generation, Generation X, law firms will need to recruit more millennials to fill their partnership ranks in the foreseeable future. In fact, by 2020 millennials will comprise 46% of the workforce. It’s now more important than ever for firms to evolve and address the need for flex and engage this new generation.

While millennials seem to be driving the open conversations on flex, it’s clear that everyone wants it, and everyone needs it at some point in their career. In fact, baby boomers are staying in the workforce longer and are using flex to slowly phase out rather than retire completely. Generation X is now the “sandwich generation” that needs flex to care for children as well as aging parents.

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June 2017

Featuring — Lauren Stiller Rikleen, President, Rikleen Institute for Strategic Leadership

Today, the path to success is harder than ever. Excellence at one’s craft is simply a baseline. Lawyers also face the challenges of maintaining and bringing in new clients, undertaking organizational leadership roles, participating in professional associations, and engaging in one’s community. Each of these challenges can represent either tremendous opportunity or overwhelming stress. The goal is to meet these challenges with a sense of excitement at what the future holds.
Lauren Stiller Rikleen (author of, You Raised Us, Now Work with Us) discusses strategies and highlights from her newest book and research, Ladder Down: Success Strategies for Lawyers from Women Who Will be Hiring, Reviewing, and Promoting You. Through the advice collected from successful women practitioners around the world and shared in her book, Lauren will discuss strategies to help you re-energize and reclaim your career path. (You can purchase Lauren’s newest book HERE.)