Action Step – If You Think Your Organization is a Meritocracy, It’s Probably Hurting Your Diversity Efforts, (Part 1)
The Alliance’s Action Steps are designed to assist organizations with implementing practical strategies and policies related to diversity and flexibility. Members can access full versions of all of the Alliance’s Action Steps in the Member Resource Center.
All of us like to believe that we work in a meritocracy where strong performers are catapulted to the top. What could be more fair? People who do good work and put in long hours are rewarded. People who don’t, well, they end up where they probably should be. It’s the American way; it’s the immigrant way; it’s survival of the fittest. It’s an idea that is fundamental to business itself. Except that it isn’t true…
Most of us do not work in a meritocracy. Our misguided belief that we do, however, prevents us from taking the necessary steps to ensure the best performers get ahead and undermines diversity and inclusion efforts.
Why aren’t our workplaces meritocracies? Ability, hard work, and a good character are key ingredients for success in any organization, and the people at the top most likely excelled at all three. But for most, these alone did not get them there, particularly if they’re part of the dominant and/or majority group(s) in an organization. The people who have reached the top likely were assisted by in-group favoritism which causes us to perceive achievements of people in our own group as the result of superior innate qualities. On the flip side, the achievements of people outside of our group are viewed as the result of luck or external circumstances, and they likely benefited from not having the same obstacles others have faced…
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