The Alliance’s Action Steps are designed to assist organizations with implementing practical strategies and policies related to diversity and flexibility. Members can access full versions of all of the Alliance’s Action Steps in the Member Resource Center

As states are gradually reopening, organizations are discussing how/when to start bringing their workforce back to the office. This hybrid stage, lasting at least three to six months when organizations begin to reopen, raises complex issues/logistics including D&I and talent considerations. Through our conversations with leading Talent and D&I professionals, we want to share our guidance on this topic:

  1. Engage D&I Professionals. A number of organizations have created task forces to manage the re-entry process. It is important for D&I professionals to be included in these task forces. Without their input, organizations are missing key employee perspectives including health/mental health challenges, individual concerns, and issues of those disproportionately impacted.
  1. Be Mindful of Language. Employees continue to need regular communication from top leadership to cut down on anxiety and uncertainty. Leaders should be mindful of language used. Messages using “return to office” are more compassionate than “return to work” and also recognize employees’ hard work during the pandemic, since many employees have been working harder than ever during this time. Remember, any memos, e-mails and communications will impact employee morale/loyalty and may be sent to the press. Talent and D&I Professionals can offer invaluable advice regarding these communications.

Continue Reading in the Member Resource Center

Members can access the complete Action Step in the Member Resource Center. To read this entire Action Step become a member of the Diversity & Flexibility Alliance.  To learn more about your organization’s strategy to return to the office during the COVID-19 pandemic, contact Manar Morales.  

Our Spotlight on Flex showcases professionals from member organizations who exemplify personal and professional success while working a flexible schedule. Their stories illustrate the long-term benefits that flexible schedules offer to both individuals and organizations.

May 2020 Spotlight on Flex

For May 2020, we are pleased to share insights from Heather Wenzel, Partner, Morgan Lewis (Hartford, CT)

Diversity & Flexibility Alliance: How have you made flexibility a priority and a success with your schedule?

Heather Wenzel: After graduating from law school in 2005, I started working at a large Connecticut based law firm. But a year in, I realized it was not a good fit. A recruiter called me to interview at what was at the time Bingham McCutchen. The interview process went well, and I started working there in 2007. Since then, Bingham McCutchen combined with Morgan Lewis, and that combined firm is where I have worked ever since – 13 years! I made partner in 2019, and looking back, without flexible work, I would not have had the same success and career trajectory, especially after having kids.

I had premature twins in 2014 (a boy and a girl), and they spent the first months of their lives in the NICU. My leave time was not traditional; I wasn’t at home with my newborns, and I knew I needed more time to spend with them. I was already planning to take six months of leave before they arrived early, and my partners were extremely supportive when I needed to extend that time to account for the unforeseen NICU stay. They knew with twins, I was going to be jumping head first into the fire. Flexible work was not only on my mind, it was essential for me in order to stay at the firm.

When I returned from leave, my babies were eight months old. Morgan Lewis never hesitated to show their support for me and for flexible work. I came back at an 80% reduced hours schedule with five days in the office. I left at 5 pm and signed back on at night as necessary. It was such a relief to be able to leave at 5 pm without feeling guilty. I’ve been on this schedule for the past six years, and it’s what’s allowed me to stay in big law. Morgan Lewis also instituted a remote work program which gave me more flexibility to work one-two days a week at home. As a working mother with twins, or any working professional for that matter, this extra layer of flexibility is huge. My standard schedule now allows me to work one day a week at home in addition to my reduced hours. It’s been perfect and also prepared me for our current complete remote-work situation due to COVID-19.

A lot of firms say they support flexibility and that choosing this type of schedule won’t affect your career advancement. But I think there aren’t as many firms that actually support that mentality. Fortunately for me, Morgan Lewis isn’t that type of firm; I was working 80% reduced hours and one day a week at home when I made partner. The firm really stands behind what it says. If I had to be full time, I would not have been able to stay in big law. Nothing takes precedence over my family, and I will always choose them over my job. But at the same time, I love what I do, and flexible work lets me not have to choose between the two.

I’m doing what I want to do as a working mother, and I can still be present for my family when I’m home. It’s not about being in the office from 9-5; it’s about being there for your family when I want and need to be there. Deals are finished, clients are ecstatic, and they never know that I’m working outside of the traditional 9-5 work day.

DFA: How have the firm and/or clients contributed to your Flex Success®?

HW: When I started at the firm in 2007, I was a member of the American College of Investment Counsel (ACIC). Twice a year, all the outside and in house counsel came together for their annual meetings. The demographic was quite different at the time; I was one of the few, younger female attorney members in a room full of partners and in house counsel who were mostly men. Now the demographics in finance have changed. I see more women in the room and more working moms. All this to say that the demographics of my clientele have changed over the years too. My clients are dealing with the same work-life control issues that I am. The depth of understanding and shared experiences have evolved and made my client relationships stronger.

With more clients experiencing the same issues I am, it alleviates some of the pressure I feel as a partner to be “on” 24/7. I can still provide excellent client service but in an environment and methodology that’s outside of the normal 9-5 work day.

When I first started at the firm, I worked for five male partners, and I established certain boundaries when it came to being present for my family. They realized my work was getting done, clients trusted me, and I was always responsive. I proved myself so it was easier for them to be flexible with me too. I won’t claim that it was always easy, but I give a huge amount of recognition to my team and partners for progressing with me over the years.

DFA: How has working flexibly made your career more sustainable and contributed to business/professional development opportunities?

HW: I’ve always said I’m 80% in hours, but 100% in firm citizenship. The days are gone where you can sit in your office and bank on the phone ringing from your client of 30 years. Ever since I was a mid-level associate, I made marketing a huge part of my professional development. It’s extremely important, and you have to constantly remind your clients that you’re there for them. There are so many other law firms and attorneys out there – we’re easily replaced. Working 80% reduced hours has allowed me to be with my family but also do the client meet and greets, lunches, and presentations.

I personally feel that flexibility is a benefit for the firm on so many levels too; clients want to know that the firms they engage with are diverse, inclusive, and good to working parents. It’s a win for the firm, and it’s a win for me. Morgan Lewis can walk the walk and talk the talk. This in turn benefits the profession as a whole because people hear my success story, and it shows them they can do it too.

DFA: Looking back, would you do anything differently, or what would you tell your younger self?

HW: I would tell myself not to stress so much about it. That’s the biggest thing. I try to tell others that you have to decide what your personal boundaries are going to be. Are you going to be on call 24/7 and that’s your working style? Fine. Or are you going to be someone where Fridays are sacred but you’ll work on Saturdays? Fine too. Set those boundaries. I should have thought about and set my boundaries earlier. Things work out, but I wish I had spent less time worrying about the future.

DFA: How do you recharge, and how do you pay it forward?

I try to recharge through vacation or working out. When I’m active, even if it’s for 30 minutes, I feel more energized for the rest of the day. It’s so hard to be a working parent with young kids; I look back and don’t even know how I did it. I’m trying to be more conscious on paying it forward and understanding that everyone has something going on in their lives. We’re in a high pressure profession, and I know how much flexible work has helped me. We get lost in the mindset that the world will stop moving if we’re not constantly working. But we all know that’s clearly not the case. I’ve never had a deal fall through because I took an hour for myself or put my family first.

 

 

 

This article by Manar Morales, President & CEO of the Diversity & Flexibility Alliance was published in Law360’s Expert Analysis column on May 14, 2020.

 

A successful team is made up of individuals who perform their responsibilities, support each other, and possess the flexibility to pivot and meet the needs of their coworkers.

While law firms have always functioned in teams, the COVID-19 pandemic has magnified this equation and exponentially increased the need for cohesive teamwork at all levels. In order to ensure smooth operations during remote work and navigate the uncertain road ahead, each team member needs to commit to his or her unique role, intensify support for colleagues, and support the idea of flexible flexibility.

The Role of Chairs and Partners

During this pandemic (and beyond), leadership plays a critical role in setting the tone and navigating the course. All staff and attorneys are dealing with heightened stress and anxiety, and in many cases, increased caregiver responsibilities and isolation. Firm leadership should take this opportunity to demonstrate gratitude, empathy and commitment to their teams by:

Sustaining Morale

It’s particularly important for chairs and partners to relay optimism and empathy while remaining realistic during this pivotal time. To sustain employee morale and engagement during remote work, firm leaders should continuously send messages that reinforce the notion of “we’re in this together” to reassure employees and combat feelings of isolation and anxiety.

Continue Reading on LAW360.com here.

Thursday, June 4, 2020 – 1:00 – 2:15 pm EST

Featuring – Christine Clapp, President of Spoken With Authority

Just a few weeks ago, proficiency in technology-mediated communication was optional; today, it is essential for connecting with colleagues, clients, and other stakeholders who are located in another part of the city, state, country, or world. In Become a Virtual Meeting Virtuoso, Spoken with Authority will equip you with expert tips on your content, physical setting, technology setup, and speaking style that will dramatically improve your confidence and effectiveness in virtual meetings and presentations.

In this session, you will:

  • Identify ways to adapt meeting agendas and presentations for technology-mediated communication
  • Explore strategies for optimizing video conference platforms
  • Review etiquette of speaking online
  • Learn the fundamentals of executive presence and the nuances of conveying confidence in online speaking situations

In an effort to inform and inspire our members and friends, we often share diversity and flexibility Bright Spots – those small or large successes that impact an organization in a positive way. We believe that important diversity and flexibility initiatives can truly impact your organization’s bottom line, recruitment and retention capabilities and employee satisfaction. 

Dickinson Wright’s Staff Parental Leave Policy

BRIGHT SPOT

Detroit-based law firm, Dickinson Wright has implemented a paid parental leave policy for its staff. The new policy, implemented January 1, 2020, allows staff to take up to 12 weeks of full-paid leave to care for a newborn or newly adopted child. The policy is gender neutral and outlines new processes for off-ramping and on-ramping employees.

The Office Administrator and supervisors provide staff members with off-ramping support such as alternative schedule options, re-allocation of work and remote work opportunities. When the staff member returns from parental leave, the firm provides on-ramping benefits including a gradual return schedule, workload planning support, guidance on dealing with any implicit bias, and options for alternative schedules. The Office Administrator continues to check in with employees following a leave for up to one year to make sure that there are no concerns.

The firm has also designated a Parental Leave Coordinator who helps to manage communications between the employee, his or her supervisors, the Office Administrator, the Director of Human Resources and the firm’s Staff Parental Leave Sub-Committee of the Diversity & Inclusion Committee.  The firm also offers a complimentary Employee Assistance Plan for additional resources before, during and after parental leave.

The new staff paid parental leave policy was a core initiative for the firm’s Diversity & Inclusion Committee for 2019 and reflects the firm’s desire to continuously improve the work environment for all employees. The firm’s Diversity & Inclusion Committee led the effort in conjunction with firm management and the Staff Parental Leave Sub-Committee (comprised of both lawyers and non-lawyer staff members).

IMPACT

The response from Dickinson Wright employees has been very positive and the firm has seen an uptick in morale from both attorneys and staff. Recognizing that its non-attorney policy was outdated and did not reflect the current dynamics of working families, the firm demonstrated that it values its staff and believes in supporting all employees.  Further, the firm is showing its commitment to retaining and recruiting highly talented staff members. This initiative has strengthened the culture of inclusivity at the firm and will be seen as an asset when recruiting prospective employees.

 

Please share your Diversity & Flexibility Bright Spots with us by downloading and completing THIS SHORT FORM and emailing it to Jane Caldeira at jane@dfalliance.com

In Case You Missed It… Check out this April 27 article in Bloomberg Law by Meghan Tribe Virus Crisis Could Be Test of Law Firms’ Diversity Efforts. The article advises that law firms continue their focus on diversity and inclusion efforts to avoid the “massive lawyer layoffs and de-equitization of firm attorneys during the Great Recession, which saw an estimated 10,000 lawyers lose their jobs, overall representation of women and minority lawyers in law firms declined between 2009 and 2010.”

The article reinforces that firms need to commit to the retention of diverse attorneys through mentorships, sponsorships, training and other support mechanisms during and after the crisis, and includes a quote from Alliance President & CEO, Manar Morales.

“As law firms make personnel decisions ranging from layoffs to pay cuts, there’s “all eyes on them right now given what happened in 2008.”

– Manar Morales

 

Tuesday, May 19, 2020 – 1:00 – 2:15 pm EST

Featuring – Jon Krop, Founder of Mindfulness for Lawyers.

Do you want to develop greater focus and efficiency? Reduce stress and avoid burnout? Improve your performance under pressure?

Join lawyer and mindfulness expert Jon Krop for a hands-on introduction to mindfulness, a simple mental practice you can use to reduce stress and improve productivity. Jon will guide participants through short exercises that sharpen focus, calm the mind, and cultivate resilience in the face of anxiety and stress.

Thursday, May 14, 2020 – 1:00 pm EST
Featuring – Manar Morales, President & CEO of the Diversity & Flexibility Alliance
Manar Morales, the Alliance’s President & CEO, will lead this webinar on best practices and suggestions for re-entry success as organizations and employees prepare to return back to the office.
  • Does your organization have a game plan for when physical offices re-open?
  • How will you continue to support your teams when they come back but schools are still closed?
  • What will your organization’s definition of a “new normal” and return to the office look like?
  • What new support systems will be in place?