Action Step –
Taking the Pulse of Your Workforce

The Alliance’s Action Steps are designed to assist organizations with implementing practical strategies and policies related to diversity and flexibility.  Members can access full versions of all of the Alliance’s Action Steps in the Member Resource Center

TAKING THE PULSE OF YOUR WORKFORCE

Before launching any initiative to promote or improve diversity or flexibility within an organization, it’s important to ensure you’re solving for the right problem. That is, rather than rushing to apply the latest industry best practice, the initiative should be tailored to address the particular needs of your organization with input from those who will be impacted. In addition to tracking a variety of workforce metrics, the Alliance recommends seeking that input in a systematic and meaningful way by engaging in one or more of the following three information gathering processes.

Surveys: Conducting engagement or climate surveys can provide a rich set of data points to understand the perception of a variety of diversity, flexibility, and/or other cultural issues within an organization, including what’s going well. These surveys typically take the form of an online questionnaire featuring a series of multiple choice questions for quantitative analysis, as well as a few open-ended questions to allow participants to comment about a specific topic or a range of topics covered by the survey. When developing the questionnaire, the organization should limit inquiry to areas it is prepared to address. Surveying without follow-up action can contribute to low participation in future surveys and even increased frustration among employees due to skepticism about the organization’s commitment to addressing the issues about which it asks…

Read More